Shipping policy
Shipping Policy
Thank you for shopping with us. We aim to deliver your order quickly and safely.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Delivery within Pakistan usually takes 2–5 business days, depending on your location.
- Remote areas may require additional delivery time.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- We may offer free shipping on selected products or promotional campaigns.
Cash on Delivery (COD)
- Cash on Delivery is available in selected areas across Pakistan.
- Please ensure someone is available to receive and pay for the order at the delivery address.
Order Tracking
- Once your order has been shipped, you will receive tracking details (where available) so you can monitor your delivery.
Delivery Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
- Other circumstances beyond our control
Incorrect Address
Please make sure your shipping address and contact number are correct. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of receiving your package and provide photos or videos for verification.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team.